General Terms and Conditions

Introduction

By engaging Elita Consulting Limited (“Consultant”) for services, you (“Client”) agree to the following Terms and Conditions, which form a binding agreement between both parties.

1. Scope of Services

Elita Consulting provides business support and consulting services (“Services”) tailored to the Client’s specific needs as mutually agreed upon prior to commencement. Additional tasks may be included upon agreement by both parties.

2. Term of Agreement

The engagement between Elita Consulting and the Client begins on the date agreed upon and will continue until terminated by either party as outlined below:

•Either party may terminate the agreement with one month’s written notice.

•Immediate termination may occur if there is a material breach of this agreement, with the defaulting party liable for damages resulting from the breach.

•Mutual termination may occur by agreement between both parties.

3. Performance Obligations

Both parties agree to take all necessary actions to ensure the terms of this agreement are upheld. The Client agrees that Elita Consulting possesses the necessary skills, qualifications, and experience to perform the Services as specified.

4. Payment Terms

The Client will pay the Consultant for Services at the rate agreed upon prior to engagement. Payment will be processed via Stripe or as otherwise arranged, with the following conditions:

•Invoices, if applicable, are due within the period specified at the time of issuance.

•Interest on overdue payments will be charged at the maximum rate allowable under applicable law.

5. No-Refund Policy

Due to the customized and irreversible nature of services, all payments are non-refundable once work has commenced. By engaging Elita Consulting, the Client acknowledges and accepts this no-refund policy.

6. Reimbursement of Expenses

Reasonable expenses incurred by the Consultant while performing Services (e.g., travel, software) will be reimbursed by the Client only if pre-approved in writing.

7. Autonomy

The Consultant operates autonomously, controlling work methods, time, and location, and will not be directed by the Client outside agreed deliverables. The Consultant will, however, remain responsive to the Client’s reasonable needs and requirements.

8. Representation and Delegation

Any representative of Elita Consulting may perform the Services under this agreement. The Client agrees that the Services are not tied to any specific individual within Elita Consulting, allowing for flexibility in resource allocation to ensure consistent and timely delivery.

9. Non-Exclusivity

This engagement is non-exclusive, allowing both parties to pursue similar engagements with other entities.

10. Modification of Terms

Any amendments or additions to this agreement will only be binding if documented and signed by both parties.

11. Confidentiality

All information disclosed between the Client and Consultant will remain confidential, with no unauthorized disclosure or use permitted. Confidentiality obligations extend beyond termination of this engagement for information deemed proprietary or sensitive.

12. Ownership of Intellectual Property

All intellectual property (IP) developed by Elita Consulting under this agreement is the property of the Client, unless otherwise specified. The Consultant may not use this IP without Client consent and will be liable for any unauthorized use.

13. Return of Property

Upon termination of the agreement, the Consultant will return all Client-owned property and documentation, including confidential information, unless otherwise agreed.

14. Independent Contractor Relationship

Elita Consulting operates as an independent contractor and is not an employee of the Client. This agreement does not create a partnership or joint venture.

15. GDPR Compliance

Elita Consulting complies with the UK General Data Protection Regulation (GDPR). The Consultant will:

•Process all personal data securely and only as necessary to fulfill Services.

•Implement measures to protect against unauthorized access, disclosure, or misuse of personal data.

•Inform the Client in the event of a data breach involving the Client’s data, as required by law.

The Client’s personal data, as defined by GDPR, will only be processed for the purposes outlined in this agreement and will not be shared with third parties without consent, unless required by law.

16. Governing Law

This agreement is governed by the laws of England and Wales, and any disputes will be resolved within this jurisdiction.

17. Severability

If any provision of this agreement is found to be invalid or unenforceable, all other provisions will remain in effect, with the invalid parts severed from the rest of the agreement.

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